Travels From Queensland
Speaker Topics
BRAND ADVOCACY FROM THE INSIDE OUT
Outlining the innate connection between employee engagement and customer advocacy, Amanda shares a formula for building the most potent type of advocacy - that which exists inside your business.
A fresh new approach to leadership fundamentals, this keynote, workshop or program will unite your team on the most powerful common goal - your customer.
Read lessEPIC: FUTURE- PROOF YOUR BRAND
With consumer expectations changing as a result of COVID-19 and 2020’s challenges, a shifting landscape requires business owners and marketers to think diFferently when it comes to brand-building. Now is the time to think difFerently, to show true business bravery and to think in EPIC terms - not necessarily just in scale but in character. In this presentation Amanda outlines a customised blueprint for how any brand can be built to last.
Read lessRETAIL REVIVAL IN A NEW WORLD
The retail sector is Amanda’s pet passion. Combining the latest research with a proven process for attracting, retaining and maximising a loyal customer base, Amanda presents a plan for creating a post-pandemic revival in-store experience and innovative marketing strategies for the modern age. With passionate and meaningful insights, Amanda is able to motivate, inspire an invigorate any retail group.
Read lessTURNING CUSTOMERS INTO ADVOCATES
Decoding the science of advocacy, Amanda explores why your existing customer base is possibly the greatest hidden asset in any business and outlines a plan to create a brand that customers willingly and enthusiastically rave about. She presents a custom- ised approach for harnessing brand advocacy in a post-digital age and why the combination of high tech and high touch is the next frontier in brand dis- ruption.
Read lessAmanda Stevens
The Consumer Futurist
Entertaining. Inspiring. Humorous. Engaging. Memorable. These are just some of the words used to describe Amanda Stevens, CSP. After wowing audiences in 14 countries for more than a decade on the speaking circuit, Amanda is widely regarded as one of the best speakers in Australia.
Her ability to tailor each presentation and connect with each audience in a uniquely tailored way enables her to deliver powerful messages that provoke, stick and inspire action. Book Amanda for your next conference or event and you’ll experience impact and value that lasts long after she’s walked of stage, live or virtually.
Amanda’s specialty is the customer experience. She’s passionate about it, blogs about it and writes books about it. But her approach transcends a one-dimensional customer service message; her content is based on powerful, proven and practical strategies for turning customers into advocates and it can be applied to any industry.
When you book Amanda Stevens to speak at your conference, expect more than you bargained for. She will get to know your industry and brand intimately and will customise her approach, tailor her stories and direct her message to meet the unique opportunities of your sector.
She can layer in powerful communication messages and deliver lessons that resonate at every level of an organisation. She’s also able to facilitate workshop discussions and integrate interactive team exercises where appropriate. After all, creating brand advo- cates is a team sport.
Amanda will spend time with your delegates after the presentation and provide powerful follow-up resources that extend the learning and ensure that her presentation is still being talked about for weeks, months and years after your event.
Working with Amanda is a unique experience that transcends her time on stage and ensures you get a powerful and lingering return on investment.
An audience will remember how a speaker made them feel long after they remember the facts and data. Amanda is able to take your audience on a journey of laughter, tears and storytelling at its invest, wrapped around solid insights, well-researched data and practical strategies that can be applied immediately. In short, she entertains and informs.
She’s widely regarded as one of the funniest speakers on the circuit. But the humour never overshadows the gravitas of the message. She’s able to bring complex research, trends and insights to life with personal anecdotes that are relatable, authentic and funny.
Amanda is able to draw on numerous up-to-the- minute research sources to ensure her messaging is highly customised to your industry (with supporting case studies). Get ready for your audience to be inspired like never before.
Amanda will create change, shift perspectives and incite action - all delivered with maximum entertainment value.